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front desk agent

Posted on June 09, 2026 by Employer details Western Tub and Pool

Job details

Position Overview We are seeking a Front Desk Receptionist to join our team. The ideal candidate should be mature, outgoing and well rounded individual with excellent communication skills, be detail-oriented, and provide exceptional customer service. Core responsibilities will include but are not limited to the following: - Greet and welcome guests in a friendly and professional manner - Answer phone calls and emails, directing them appropriately - Schedule appointments and maintain calendars - looking up parts for customer inquiries - in-store retail sales - basic cleaning/sanitizing of the office and retail area - customer deliveries and some field work with other staff when required Requirements - must be able to work as a team and follow directions from senior staff members (asking questions when needed is encouraged!) with the ability to work alone. - Proficient in proofreading and maintaining accuracy in written communication. - Strong phone etiquette skills with the ability to handle inquiries effectively - Ability to computerize information accurately and efficiently - Prior experience in customer service or as a receptionist is a plus - Knowledge of clerical procedures and office management systems - Detail oriented with excellent organizational skills to manage multiple tasks effectively *- Able to handle the ebb and flow of slower and busy times without disruption in work quality.* *- must be fluent in English.* *-* *must have a valid driver's license with own vehicle as transit is limited.* *- a good working knowledge of Gmail/calendar* - intermediate computer skills - basic knowledge of hot tubs is an asset but not required as full training is provided. \*\* Opportunity to earn commission on sales and also the opportunity to increase base wages pending performance reviews. Job Types: Part-time, Casual Pay: From $15.00 per hour Benefits: * Casual dress * Dental care * Extended health care * Vision care Language: * English (required) Licence/Certification: * Driving Licence (required) Willingness to travel: * 25% (required) Work Location: In person